Automation
Tell us the job you’re tired of doing.
If a task in your business happens the same way every week, there may be a way to automate it. You explain the problem in plain words. We work out what is possible and give you a written quote before anything is built.
- You bring
- The problem
- Technical knowledge
- None needed
- Before any build
- Feasibility check
- Price
- Quoted per project
Interactive demo
One enquiry, from your website to your phone.
Thanks, Aoife.
Your enquiry has been sent to Oakline Joinery.
- Service
- Kitchen
- Town
- Dundalk
- Reply by
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The customer fills in a short form on your website. Every enquiry arrives complete and in the same format, day or night. The customer fills in a short form on your website. Every enquiry arrives complete and in the same format, day or night.
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Simple rules tag the service and area and add the enquiry to your job list. Nothing is retyped. The same rules file it. AI also reads the message and adds a one-line summary to the job.
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A reply from your own template goes to the customer straight away, with their name and service filled in. AI drafts a more personal reply from what they wrote. It waits for your approval before anything is sent.
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A short alert reaches your phone with who, what, where and how they want to hear back. The alert reaches your phone with the AI summary, so you know what the job is before you call.
- Ciarán Quoted
- Máire Booked
- New website enquiryAdd to job list
- New website enquirySend template replyDraft reply for approval
- New website enquiryNotify owner
- AI assistSummarise the message
Fill in the form and press Send enquiry to watch it arrive.
- Name
- Aoife
- Service
- Kitchen
- Town
- Dundalk
- Reply by
- Message
- Hi, we would love a new kitchen before the summer. Could someone call out to measure up?
- Aoife New Aoife wants someone to measure up before the summer.
- Ciarán Quoted
- Máire Booked
Hi Aoife, thanks for contacting Oakline Joinery about a new kitchen. We have your enquiry and will be in touch shortly.
Hi Aoife, thanks for getting in touch about a new kitchen in Dundalk. We can arrange a visit to measure up and talk through the options. We will check what is possible before the summer. Which days suit you best?
Oakline Joinery
New enquiry: Kitchen
Aoife · Dundalk · prefers WhatsApp
Aoife wants someone to measure up before the summer.
Illustrations
What it could look like.
The demo follows one enquiry. The four examples below apply the same idea to other everyday jobs. They are illustrations; a real solution is designed around how your business works.
Illustration Managing customer enquiries
Enquiries arrive by phone, email, Facebook and WhatsApp — and some get missed.
Today
- Messages land in four different places
- Details are scribbled down or kept in your head
- Replies wait until the evening
- Some enquiries slip through
A possible solution
- Every enquiry lands in one list
- The customer gets an instant “we’ve got it” reply
- You get a tidy summary with their details
- A reminder if one hasn’t been answered
Illustration Organising and assigning jobs
Jobs are organised on paper, by text and from memory.
Today
- Job details scattered across texts and notes
- Ringing around to see who is free
- Staff unsure of the address, time or what’s needed
- No clear record of what has been done
A possible solution
- Each job is created once, with all the details
- Assigned to the right person in a couple of taps
- The team gets the address, time and notes on their phone
- Status updates as each job is completed
Illustration Reducing repetitive paperwork
The same quotes, forms and reports get typed out again and again.
Today
- The same details typed into quotes, invoices and reports
- Copying between spreadsheets and documents
- Mistakes creep in from retyping
- Evenings spent catching up
A possible solution
- Details entered once
- Quotes and reports drafted from your own templates
- Everything comes to you to check before it is sent
- Files saved in the right place, named the same way
Illustration Automating routine admin
Reminders, follow-ups and updates that someone has to remember to send.
Today
- Remembering to send appointment reminders
- Chasing unpaid invoices by hand
- Updating the same information in several places
- Pulling the weekly numbers together manually
A possible solution
- Reminders go out on schedule
- Polite payment follow-ups are sent for you
- Update once, and it changes everywhere it’s needed
- A weekly summary lands in your inbox
How it works
You explain. We do the legwork.
Your part is the first step. Nothing is built until you have approved a written quote.
- 01
You explain the problem
Your partIn plain words, by form, phone or WhatsApp. That is all you need to do to get started.
- 02
We investigate
We look at how the job is done today and the tools you already use, and explore possible solutions.
- 03
Feasibility check
You find out whether it can be done, whether it is worth doing, and about any running costs.
- 04
Written quote
A fixed price and a clear scope. Nothing is built until you approve it.
- 05
Build and handover
We build it, test it with you and show you how it works.
What to expect
Built around your business.
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Works with what you have
Where possible, a solution connects to the tools you already use.
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Costs up front
Any third-party software and its running cost is named before you decide anything.
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You stay in control
You decide what happens automatically and what comes to you to check first.
Automation can be part of a new website or a project on its own. See website packages
Questions
Good to know.
Do I need to know anything about technology?
No. Describe the job the way you would to a new member of staff. Working out the technical side is our part.
How much does automation cost?
Every business works differently, so each project is quoted individually. After the feasibility check you get a written quote for the specific solution before anything is built.
What if my problem cannot be automated?
Then we will tell you, along with anything simpler that might help. You are not committed to anything until you approve a quote.
Will I have to pay for other software?
Sometimes a solution relies on a third-party service. If so, you are told what it is and what it costs before you decide.
Automation
What’s taking up your time?
A short description is enough to start. We come back with any questions, then a feasibility check and a written quote.